Privacy Policy
Last updated October 21, 2026. Draft pending legal review. [COMPANY LEGAL NAME] ("Ovra") operates the Ovra app, website and devices.
The short version: your voice is turned into text on your phone or Ovra device. We send only the text of a request, your device list and your household's saved memory to our AI service to answer it, and we don't keep it. We never sell your data or use it for ads.
What we collect
| Data | Why | Where it lives |
|---|---|---|
| Account: name, email, sign-in provider | To sign you in and run your subscription | Our database (Supabase) |
| Household and members | Family sharing | Our database |
| Things you ask Ovra to remember | So the assistant remembers what you told it | Our database, visible to your household only. Delete any item in Settings. |
| Daily request count | Plan limits and cost control | Our database (a number, not what you said) |
| Payment details | Subscriptions and orders | Stripe. We never see your full card number. |
| Home connection and Spotify tokens, device list | To control your home and music | Only on your phone (and later your Ovra Hub). Never on our servers. |
| Voice audio | Understanding what you say | Processed by your phone or Ovra device. Not recorded or uploaded by Ovra. |
How requests are answered
When a request needs AI, the text of your request, your device names and states, and your household's memory are sent to our server, which forwards them to Anthropic's Claude service to generate the answer. Our server does not store the conversation. Anthropic processes the request under its commercial terms, which do not allow it to train models on this data. [Confirm retention terms with Anthropic before launch.]
Who we share data with
Only service providers that run Ovra for us: Anthropic (AI answers), Supabase (accounts database), Stripe (payments), Vercel (hosting), and the services you choose to connect (for example Spotify or your smart-home system), which receive requests directly from your phone. We don't sell or rent personal data, and we don't use it for advertising.
Your choices and rights
- See and delete saved memory any time in Settings.
- Delete your account in Settings → Delete account. This cancels any subscription and permanently deletes your account, memory and usage records.
- Disconnect Spotify or your home in Settings; tokens are removed from your phone.
- Ask for a copy of your data or any other privacy request at [PRIVACY EMAIL]. Residents of California and other states with privacy laws have rights to know, access, correct and delete personal information; we honor them for everyone.
Children
Ovra accounts are for people 18 and over. Household members under 13 should not have their own accounts.
Security
Data is encrypted in transit. Database access is restricted per household. Payments are handled by Stripe.
Changes and contact
We'll post changes here and notify account holders of material ones. Questions: [PRIVACY EMAIL], [COMPANY LEGAL NAME], [MAILING ADDRESS].